Introduction
This Personal Data Protection Policy (“the Policy”) is intended to provide you with information regarding how Capitaine Plouf collects, uses, and protects your personal data (“Personal Data”) collected through the website Capitaineplouf.fr (“the Website”).
If you have any questions about how your Personal Data is collected, please contact Capitaine Plouf’s Data Protection Officer at prod@capitaineplouf.fr.
The Personal Data collected through the Website will only be used for the purposes specified in the Policy and the Charter. Once collected, Personal Data will not be used for other incompatible purposes without your consent.
We take the protection of Personal Data very seriously. All Personal Data collected by the Website will be treated as strictly confidential and will only be used as described in this Policy, in compliance with applicable laws.
Therefore, please read this Policy carefully. If you do not approve of how your Personal Data will be used, we invite you not to use this Website or provide your Personal Data through it.
We may include links on the Website to other websites, including social media platforms. This Policy only covers how we use Personal Data and does not apply to these other websites. We encourage you to read the privacy statements available on any other websites you visit.
The Policy and the Charter may be modified by Capitaine Plouf according to changes in the Website’s functionalities, the services offered, and applicable laws governing Capitaine Plouf’s activities. These modifications and updates are binding on the user, who should therefore refer regularly to this section and review the current documents.
Date of last update: 01/02/2025
I. Purposes of Personal Data Processing
The purposes of collecting Personal Data through the Website are as follows:
- Respond quickly and efficiently to your requests submitted via the contact form or contact emails indicated on our Website;
- Maintain and update our database of current and potential clients and, depending on your choices, send you promotional messages;
- Respond to your requests on social networks and better understand you;
- Perform maintenance and ensure the security of the Website (please note that we use anonymous statistical data whenever possible);
- Enable your access to the Website and its functionalities, and/or provide the services you request through cookies and other tracking technologies;
- Generate anonymous visitor statistics to improve the Website’s functionality and services;
- Enable the display of videos published on our Website according to your preferences and settings through cookies;
- Allow our partners to send you targeted advertisements through cookies and other tracking technologies;
- Process and respond to your request regarding the exercise of your rights listed in Article V of this Policy.
II. What Personal Data Do We Collect and Process?
Personal Data refers to any information relating to an identified or identifiable natural person.
We collect the following Personal Data through the Website:
- Your personal information: First name, last name, and email address. We may also collect your job title and company address if you provide such information in your message and/or request.
- Content of messages and/or requests you send to us.
- Browsing information: Through cookies and other tracking technologies, we collect limited Personal Data related to your use of the Website, such as your IP address, browser type, operating system, and websites visited before and after ours. For more details, please refer to the Social Media, Other Tracking Technologies, and Plugins Charter below.
III. What Legal Grounds Do We Rely On?
The processing of Personal Data collected through the Website is based on:
- Your consent, when we process messages sent via our contact form;
- Pre-contractual measures, when we process emails related to commercial inquiries about our services or offers;
- Legitimate interests, when we send you commercial prospecting messages between professionals or propose similar products and services, in line with CNIL recommendations;
- Legitimate interests, when we process data for Website maintenance and security measures;
- Legitimate interests, when we analyze social media data to understand trends, audience reactions, and public perception of our services;
- Legal obligations, when we process requests related to your rights under Article IV of this Policy.
IV. Your Rights Regarding Your Personal Data
In accordance with applicable regulations, you may exercise the following rights concerning your Personal Data:
- Right to information
- Right to access your Personal Data
- Right to rectify your Personal Data
- Right to delete your Personal Data
- Right to object to the processing of your Personal Data
- Right to opt-out of direct marketing
- Right to restrict processing
- Right to data portability
- Right to withdraw consent at any time
- Right to define instructions regarding the handling of your Data after your death
For any request, we will respond within one month, extendable by two months depending on complexity or the number of requests received.
If you believe we are not complying with this Policy, you can file an official complaint with your local data protection authority (e.g., CNIL in France: https://www.cnil.fr).
V. Data Retention Periods
Personal Data is retained in compliance with legal obligations and our internal policies. Data is stored for the duration of our contractual and/or pre-contractual relationship, then archived for five years in France after our last interaction.
Data collected for marketing purposes is retained for three (3) years from the last contact with Capitaine Plouf.
VI. Data Security
We employ various security measures, including firewalls, intrusion detection software, and manual security procedures, to protect your Personal Data. If you believe there has been unauthorized access to your data, please contact prod@capitaineplouf.fr immediately.
VII. Data Transfers
Your Personal Data may be transferred outside the European Economic Area (EEA) as necessary for our services. These transfers only occur with recipients providing an adequate level of data protection in compliance with Article 46 of the GDPR.
For more details, please contact prod@capitaineplouf.fr.
VIII. Social Media
If you follow us on social media (LinkedIn, Facebook, Instagram, YouTube), we collect Personal Data to better understand our audience and market trends. This data use complies with applicable laws and your consent when necessary.
We have no control over how social media platforms use your Personal Data. We encourage you to review their privacy policies:
For any inquiries regarding your Personal Data, please contact our Data Protection Officer at prod@capitaineplouf.fr.